Melton Mowbray Tel. 01664 502602 Loughborough Tel. 01509 230465
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Service & Support

Service & Support

Even when you have carefully selected the products you require, we can then offer free delivery (restrictions apply) to your home, and if required an optional installation service can be arranged for all the items we sell, including built-in appliances and wall mounted televisions. Once in place our expert and highly trained engineers can guide you through the standard functionality of your purchase, and even recycle your old appliance if required (restrictions apply). This attention to service will also be carried on through after your purchase has been delivered, with free telephone support from any of our stores should you have a question or query in operating your product.

We pride ourselves on having customers come back to us year after year to purchase new products, and we know from them that much of this is down to our top quality service at all stages of this process, which we’d be happy to show you in person at one of our stores.

Euronics Promise

We’ve done the homework so you don’t have to! All the products available on this website are hand selected by our purchasing team and represent not only some of the best in class products but also offer great value. We have also worked with our key suppliers to bring you ‘Exclusive’ products and offers you won’t find anywhere else, other than in your Euronics Agents stores who are Independent Electrical Retail Specialists.

For added peace of mind all our ‘Exclusive’ products are priced the same whether in our shops or online.

Warranties & Guarantees

All our new products carry a minimum 12 month guarantee without the need of registration.

All warranties beyond 12 months will require you to register the product with the manufacturer or apply for any promotion warranties that are on offer.

The warranty applicable to each product will be clearly stated on their individual product page, and once purchased your documentation will also confirm whether you need to register your appliance with the manufacturer to be eligible for the part, or all, of the warranty period, both in normal and promotion periods. Please note that some promotional warranty extension periods are underwritten by external warranty providers, and as such communication with them directly, rather than the manufacturer of your product, may be necessary in some cases. If you are unsure then please contact us for more details.

Please note that all warranties supplied with our products cover manufacturing faults only, and do not cover issues arising from accident, neglect or misuse.

Extended Warranties

Underwritten by RetraCare

For most of our products we are able to supply warranties to extend past the warranty supplied initially by the manufacturer. If you would like further information please visit RetraCare for more details.